PRIVACY POLICY

At Opa Football Academy, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information provided to us.

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1. Information We Collect:

   • Personal Information: When clients book coaching sessions through our website, we may collect personal information such as name, email address, phone number, and billing address.

   • Payment Information: We collect payment information, including credit/debit card details, through our payment provider, Stripe. Opa Football Academy does not store or have access to clients' payment card details.

2. Use of Information:

   • Personal Information: We use clients' personal information to facilitate coaching session bookings, communicate with clients regarding their bookings, and provide customer support.

   • Payment Information: Payment information provided by clients is securely processed by our payment provider, Stripe, in accordance with their privacy policy. We do not store or retain clients' payment card details on our servers.

3. Data Security:

   • We implement appropriate technical and organizational measures to protect clients' personal information against unauthorized access, alteration, disclosure, or destruction.

   • All payment transactions are encrypted using Secure Socket Layer (SSL) technology to ensure the security of clients' payment information.

4. Third-Party Services:

   • We may utilize third-party service providers to assist in the operation of our business, such as website hosting, payment processing, and customer support. These service providers may have access to clients' personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Data Retention:

   • We retain clients' personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

   • Payment information is not retained by Opa Football Academy and is subject to the retention policies of our payment provider, Stripe.

6. User Rights:

   • Clients have the right to request access to, correction of, or deletion of their personal information held by Opa Football Academy.

   • Clients can also request the restriction of processing of their personal information or object to its processing under certain circumstances.

7. Changes to Privacy Policy:

   • Opa Football Academy reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

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By using the services provided by Opa Football Academy, clients consent to the collection, use, and processing of their personal information as described in this Privacy Policy. If you have any questions or concerns about our Privacy Policy or data practices, please contact us at diego@opaacademy.com.au.

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Last Updated: Jan/24